Return and exchange rules

Rules for return and exchange of goods on the Nike.lviv.ua

We want you to be completely satisfied with your purchases on our site. If for any reason you are not satisfied with your product or made a mistake in choosing, we are ready to help you with a return or exchange. Please review our return and exchange policies to make this process as convenient and quick as possible.

Return of goods

1. Return period : You have the right to return the goods within 14 calendar days from the date of receipt of the order.

2. Return Policy : The item must be in its original condition: undamaged, without signs of use, with all tags, labels and in packaging, if provided.

3. Return Process : To return an item, please contact our customer service via the contact details on the website. We will provide you with instructions on how to return the item and arrange for return shipping.

4. Return Cost : The cost of returning the goods is borne by the buyer.

Exchange of goods

1. Exchange period : The product can be exchanged within 14 calendar days from the date of receipt of the order.

2. Exchange is possible provided that the product has not been used, is not damaged and is stored in the original packaging with all labels.

3. Exchange process : To make an exchange, please contact our support team, provide information about the product and the desired product for exchange. We will provide instructions on how to return the old product and deliver the new one.

Refund

After successful return of the goods, the funds will be returned to your card or other selected payment method within 7 working days . Shipping costs are non-refundable.

Defective goods

If the product is defective or does not match the description on the site, we will be happy to exchange or return it at no additional cost to you. In this case, please contact us as soon as possible and we will provide you with all the necessary assistance.

We are always ready to help you in case of any questions regarding the return and exchange of goods. Your comfort and pleasure from shopping is our priority!